Empress Effects Support

Yes! All of our pedals play nicely with bass. Check out the "Features & Specs" section for information on the frequency response of our pedals...

The pinout for the expression pedal is TIP=signal, RING=3.3V power, SLEEVE=ground. So your expression pedal has to have that pinout. Here's a list of pe...

Pedals come with a 2 year warranty right out of the box, but you can extend your warranty to 4 years here.

All of our owner's manuals are available in the products' section under FAQ & Manual at www.empresseffects.com/products.html

Learning electronics is awesome. I recommend the book Art of Electronics and the accompanying Student Manual. Back when I was a kid, you had to spend a smal...

WHEN TRYING TO UPDATE THE PEDAL If you are getting flashing red lights when the pedal boots up this means the SD card is not recognized. There are a ...

No, all the pedals we have for sale are listed on our website.  We don't have any forgotten discontinued pedals at the shop for sale.  If we did they wo...

Check to make sure you're not using the SAG outputs of the PP2+. Our pedals don't work with the SAG outputs. If using one of our hungrier digital pe...

I recommend lowering the knob so that it rubs against the pot nut, making it harder to turn and shouldn't move on it's own. Our knobs have littl...

These pedals have a microcontroller in them that has firmware loaded on it. Occasionally we'll make small changes to the firmware. To find out which ver...