General

Do you have an extra or demo version of X unavailable or discontinued pedal you can sell me?
No, all the pedals we have for sale are listed on our website.  We don't have any forgotten discontinued pedals at the shop for sale.  If we did they wo...
Wed, 14 Jul, 2021 at 10:46 AM
Can I use the Voodoo Lab Pedal Power 2+ to power the Superdelay, VMSD, Nebulus, or Tape Delay?
Yes. But you need to use outputs 5 or 6 of the Voodoo Lab Pedal Power 2+, and have nothing plugged into the other output. For example, if you use output 5 f...
Wed, 30 Dec, 2015 at 11:58 AM
I'm using the Voodoo Lab Pedal Power 2+, but it's not working! What's up?
Check to make sure you're not using the SAG outputs of the PP2+. Our pedals don't work with the SAG outputs.
Wed, 11 Jun, 2014 at 3:27 PM
The pots turn easily, so they move when I accidentally hit them during a show. What can I do?
One of our customers has a great solution to this problem. If you wrap rubber bands at the base of the pot it makes it harder to turn. However, this isn...
Mon, 12 Mar, 2018 at 10:42 AM
What firmware do I have loaded on my Tremolo2, Nebulus, or Tape Delay?
These pedals have a microcontroller in them that has firmware loaded on it. Occasionally we'll make small changes to the firmware. To find out which ver...
Thu, 7 Jan, 2016 at 3:52 PM
Is there an external tap tempo jack? Can it be modified to include one? (Superdelay, VMSD, Tape Delay, Original Tremolo)
There isn't one, but you can replace the tap stompswitch with a jack for external control. Be aware that the tap stompswitch also controls the preset ...
Thu, 12 Jun, 2014 at 11:03 AM
Can you guys do the mod to replace the tap stompswitch with a jack?
We don't do mods, but the fine folks at Nice Rack Canada do. Send them an email at info@nicerackcanada.com.
Thu, 12 Jun, 2014 at 11:03 AM
Can Empress pedals work from batteries?
Well, it is possible, but not recommended. Here's why: Let's say you use one top-of-the-line Energizer 522 9V battery. Here's a link to th...
Mon, 4 Jan, 2016 at 10:37 AM
Do you do any custom art/colors?
Nope.
Thu, 7 Aug, 2014 at 3:14 PM
Does powering my Empress pedal with a higher voltage give me more headroom?
Unless you're using an early ParaEq, the answer is no. Most of our pedals regulate the voltage internally down to +8V and then use a charge pump to crea...
Fri, 20 Feb, 2015 at 12:50 PM