General

I play bass! Can I rock out through this pedal?
Yes! All of our pedals play nicely with bass. Check out the "Features & Specs" section for information on the frequency response of our pedals...
Wed, 11 Jun, 2014 at 2:53 PM
What expression pedals can I use with the Superdelay, VMSD, Phaser, and Tremolo2?
The pinout for the expression pedal is TIP=signal, RING=3.3V power, SLEEVE=ground. So your expression pedal has to have that pinout. Here's a list of p...
Mon, 25 Mar, 2019 at 10:42 AM
Can you mod my pedal so that an expression pedal jack controls one of the knobs?
No, sorry. But it's not a hard mod to do. Here's a good resource on how to do it:  Add an Expression Pedal to Any Effect. If you don't want...
Wed, 11 Jun, 2014 at 3:01 PM
Where are you located?
Our mailing address is as follows: Empress Effects Inc 105 - 62 Steacie Drive Kanata ON K2K 2A9 Canada
Tue, 8 Sep, 2020 at 2:28 PM
What's your phone number?
1-888-676-1853 (toll free in Canada and US)
Wed, 11 Jun, 2014 at 3:13 PM
What's your email?
The best place to reach us at is support@empresseffects.com
Tue, 8 Sep, 2020 at 2:27 PM
What is your warranty?
Pedals come with a 2 year warranty right out of the box, but you can extend your warranty to 4 years here.
Fri, 3 Mar, 2017 at 9:17 AM
Where can I find the owner's manual for my pedal?
All of our owner's manuals are available in the products' section under FAQ & Manual at www.empresseffects.com/products.html
Wed, 11 Jun, 2014 at 3:21 PM
I want to start an effects company, but I don't know any electronics. Where do I start?
Learning electronics is awesome. I recommend the book Art of Electronics and the accompanying Student Manual. Back when I was a kid, you had to spend...
Wed, 11 Jun, 2014 at 3:24 PM
I'm having trouble updating Reverb or Echosystem firmware using the SD card
WHEN TRYING TO UPDATE THE PEDAL If you are getting flashing red lights when the pedal boots up this means the SD card is not recognized. There are a ...
Wed, 4 Aug, 2021 at 10:54 AM