I play bass! Can I rock out through this pedal?
Yes! All of our pedals play nicely with bass. Check out the "Features & Specs" section for information on the frequency response of our pedals...
Wed, 11 Jun, 2014 at 2:53 PM
What expression pedals can I use?
The pinout for the expression pedal is TIP=signal, RING=3.3V power, SLEEVE=ground. So your expression pedal has to have that pinout. Here's a list of pe...
Tue, 7 May, 2024 at 11:00 AM
What is your warranty?
Pedals come with a 2 year warranty right out of the box, but you can extend your warranty to 4 years here.
Mon, 31 Jul, 2023 at 1:53 PM
Where can I find the owner's manual for my pedal?
All of our owner's manuals are available in the products' section under FAQ & Manual at
Wed, 11 Jun, 2014 at 3:21 PM
I want to start an effects company, but I don't know any electronics. Where do I start?
Learning electronics is awesome. I recommend the book Art of Electronics and the accompanying Student Manual. Back when I was a kid, you had to spend a smal...
Tue, 7 May, 2024 at 11:24 AM
I'm having trouble updating Reverb or Echosystem firmware using the SD card
WHEN TRYING TO UPDATE THE PEDAL If you are getting flashing red lights when the pedal boots up this means the SD card is not recognized. There are a ...
Wed, 4 Aug, 2021 at 10:54 AM
Do you have an extra or demo version of X unavailable or discontinued pedal you can sell me?
No, all the pedals we have for sale are listed on our website.  We don't have any forgotten discontinued pedals at the shop for sale.  If we did they wo...
Wed, 14 Jul, 2021 at 10:46 AM
I'm using the Voodoo Lab Pedal Power 2+, but it's not working! What's up?
Check to make sure you're not using the SAG outputs of the PP2+. Our pedals don't work with the SAG outputs. If using one of our hungrier digital pe...
Tue, 7 May, 2024 at 11:36 AM
The pots turn easily, so they move when I accidentally hit them during a show. What can I do?
I recommend lowering the knob so that it rubs against the pot nut, making it harder to turn and shouldn't move on it's own. Our knobs have littl...
Tue, 7 May, 2024 at 11:38 AM
What firmware do I have loaded on my Tremolo2, Nebulus, or Tape Delay?
These pedals have a microcontroller in them that has firmware loaded on it. Occasionally we'll make small changes to the firmware. To find out which ver...
Thu, 7 Jan, 2016 at 3:52 PM